Q-Method Coaching for Minivan Project in China
OUR SERVICES
- •Coaching and methodological training of BRI M-QIs
- •Establishment of a structured meeting and escalation culture
- •Support in error detection, tracking, and documentation
- •Introduction of preventive quality methods and risk management processes
- •Creation of training materials and conducting individual coaching sessions
- •Interface communication with the German program team
PROJECT SCOPE
Support during the prototype phase for the development of a 5- to 7-seater vehicle for the Chinese market
THE CHALLENGE
Quality methodology knowledge at BRI was rudimentary, and preventive quality assurance was barely established. Furthermore, there was a lack of experience in prototype construction and systematic problem identification. The consequence was an increased risk of quality defects before series production.
OUR SOLUTION
- •Introduction of preventive quality work and methods, including risk management
- •Training and coaching of M-QIs in the use of Q-tools
- •Establishment of a structured meeting and tracking system
- •Documentation and tracking of identified problems via PQM
- •Organization of special meetings for initiating measures
- •Development of transparent status reporting via SharePoint
- •Close collaboration with the program team in Germany
The Result
Significant reduction of open quality issues before series production launch
Sustainable methodological empowerment of local quality managers
Structured meeting and tracking culture successfully established
Transparent and traceable problem documentation implemented
Improved communication between the China site and German development management